Shipping & Delivery

At Pellewow, our commitment doesn’t end at checkout — it continues until your order safely reaches you. Once payment is confirmed, we begin processing your order within 1 business day. When your package ships, you’ll receive a tracking email so you can follow its journey every step of the way.

Shipping Timelines & Rates

All orders ship from our U.S. fulfillment center and are delivered to addresses within the 48 contiguous states.

Trusted Carriers

We work with reliable partners such as UPS and FedEx Ground to ensure safe and timely delivery. Depending on your location, additional shipping options may appear during checkout.

Where We Ship

Currently, Pellewow ships only within the 48 contiguous United States. At this time, we do not deliver to:

• Alaska or Hawaii

• Puerto Rico or Guam

• U.S. Virgin Islands

• APO/FPO addresses

• International destinations

We’re working to expand our shipping coverage in the future and appreciate your patience as we grow.

Delays & Notifications

While we do our best to meet all delivery estimates, unexpected events such as severe weather, holiday demand, or carrier issues may cause delays. Should this occur, we’ll provide updated tracking information and revised delivery expectations.

Need Assistance?

For any shipping or order-related inquiries, please contact us at support@pellewow.com and include your order number for quicker assistance.

At Pellewow, we’re committed to making sure your order arrives safely, promptly, and with care.